A plan for Tim's Outdoor Services

Bigger jobs.
Less chasing.

Tim, here's the short version. Skip the $800 yard jobs. Go after businesses and builders with $2,000+ jobs. I'll find them for you, you call them and do the work.

The lead finder

Jobs come to your phone.

Google and Facebook wait for people to find you. This goes looking for them. Press the button to watch one lead come through.

  1. 1
    It looks aroundEvery week it checks new building permits, properties that just sold, new businesses and worn-out storefronts near you.
  2. 2
    It throws out the junkSmall jobs and bargain hunters get tossed. Only jobs worth your day stay.
  3. 3
    You get the leadWho they are, why they need work now, who to ask for and what to say.
  4. 4
    You call. We split it fairly.Win the job and I get a small cut. No job, you owe nothing.
Sample leads for show, not real businesses.
Places checked this week0
Building permitsProperty salesNew businessesTired storefrontsPosted bids
New lead for Tim

Why now
Ask for
Job size

The deal

I only get paid when you do.

10% of the first job from each lead I send. Nothing up front. Slide the numbers to see how it works out.

Add the 10% into your quote on these jobs, like any other cost of getting work, so it doesn't come out of your pocket.

New work per month
Tim keeps
Tyler's cut (10%)

Leads that don't turn into jobs cost you nothing.

The details

Open what you want to read.

WhoWhy they're goodJob size
Home builders and contractorsEvery new house or addition needs grading, seed or sod, plants and a walkway before they can hand over the keys. They need someone insured who shows up on time. Work all year.$2k to $10k a house, many houses
Property managers and ownersShopping centers, office parks, HOAs, medical offices, churches. They're required to hire insured people and they hate chasing contractors. They often switch landscapers when a property sells.$3k to $25k, plus seasonal work
Businesses with a storefrontRestaurants, car lots, dentists, vets, breweries, wedding venues, shops. A nice front brings customers in. Owners are busy and care more about easy than cheap.$2k to $15k
New and moving businessesNew lease or building and a grand opening date. They have a deadline and money set aside.$3k to $20k

Skip: anyone whose first question is "what's your cheapest price?" Let the cash-only guys have them. Your customer asks "can you just handle it?"

The big companies are reliable but slow and loaded with fees. The cash guys are cheap but uninsured. You're in the middle: the owner himself, insured, handling the whole job, without big-company fees.

How a job goes

  1. One visit. You walk the property, measure and take photos.
  2. A picture in 2 days. They see what their place will look like, with one fixed price.
  3. One signature. A simple contract with the dates, the work and the payments.
  4. You handle everything. Plants, stone, delivery, crew, cleanup. They only deal with you.
  5. Done on the date you promised. Text them photos as you go so they never have to come check.

What to say

"You've got a business to run. I'll take the outside off your plate. I come out once, you get a drawing of what it'll look like and one fixed price, and my crew handles the rest. I'm licensed and insured, I'll send you proof today, and you deal with me the whole time, not some account rep."

Proof to show everyone

  • Licensed and insured. Send your insurance certificate the same day they ask. Offer to add them to your policy for the job.
  • 20+ years, and the owner is on every job.
  • One fixed price. No surprise fees.
  • A one-page "why it's easy" sheet and three business jobs with before and after photos. Start saving photos on the next jobs.
  • Loyalty pricing. 5% off after their 3rd job in a year, 8% off after the 10th. You keep full price on the first jobs.
  • Set packages. "Grade and seed," "Grade, sod and front beds," "Front walk and beds." A set price range per house so they can budget without calling for a quote each time.
  • A promise on timing. On site within a set number of days of their call, or they get a credit on the next job.
  • Where to meet them. Home Builders Association of Maryland events, the counter at supply yards and nurseries (ask who's building), county permit lists, and builders with new neighborhoods going up.
PaymentsBusinesses: 30% to book, 40% when work starts, 30% when done. Builders: bill each house, due in 15 days, with a cap on how much they can owe at once.
Late fee1.5% a month on anything overdue. Tell them up front.
ChangesAny added work gets written down with a price and signed before you do it.
FinishingWalk the job together at the end. Small fix-ups get a date. Final payment is due when the job is basically done, not after every last touch-up.
PlantsGuarantee them for a set time, like one season, as long as the customer waters.
If they don't payMaryland lets you put a claim (a lien) on the property. Working under a builder, you generally have 120 days from your last day to notify the owner in writing and 180 days to file in court. Have a Maryland lawyer check the contract once and confirm those dates. Set a 90-day reminder on any unpaid job.
How they payCard or bank transfer from a link on the invoice (Jobber, Housecall Pro or QuickBooks). One click.

Real paperwork also helps you win jobs. Businesses trust it.

What it watchesWhereWhy
New building permitsCarroll County permit office, Baltimore Metropolitan Council permit data (Carroll and Howard), Frederick County permit officeNew buildings need landscaping at the end. Also shows which builders are busy.
Properties that just soldMaryland property recordsNew owners fix places up and pick new contractors.
New businessesState business filings, local news, chamber announcementsGrand opening dates and fresh budgets.
Worn-out storefrontsGoogle Maps listings, plus photos you or I take driving aroundPlaces that clearly need the work.
Posted bidseMaryland Marketplace, county bid lists, HOA boardsWork that already has a budget.

For each good one, it finds the right person (owner, manager or builder), a phone number and email, and makes a quick picture of their property looking better.

  1. Call the business line or stop in. Lead with the picture of their place. People ignore sales pitches but they'll look at a picture of their own building.
  2. Follow up. If you miss them: try again in 4 days, drop off or mail the picture around day 8, one last call around day 12.
  3. Mark it on the shared list so we both see what's open and what closed.

If you email instead

Hi Dana, I put together a quick idea for the front beds at your office (picture attached). We're a local, licensed and insured crew in Eldersburg. We handle the design, materials and install so you don't have to manage anything. Worth a 10 minute walk-through? Tim, (443) 386-3705

Rules to stay out of trouble

  • Emails to businesses are legal if they use your real name and business, include your mailing address, and you stop when someone says no thanks.
  • Don't mass-text people who haven't asked. Fines run $500 to $1,500 a message. Text only after they reply.
  • Keep it honest. Don't say "I drove by" unless you did.

On top of the leads

  • Drop in on 10 local businesses a month with a printed picture.
  • Join the Carroll County Chamber of Commerce. Go to 1 or 2 events a month.
  • Ask every happy business customer to introduce you to one neighbor or their property manager.

Most small landscapers can't show what the job will look like. If you can, you win more jobs and can charge more.

  • Now: use a program that turns a photo of the property into a before and after. PRO Landscape+ is the one most contractors use. Rendair is a lighter option.
  • Next: I build you your own. Upload photos, pick a style and plants, and it makes one link with the picture, materials list, price and contract. The customer signs and pays the deposit right there.
  • Design fee: charge $250 to $500 for the design and take it off the bill if they hire you. It weeds out people just shopping for prices.
  • Add a page for businesses and builders.
  • Put "Licensed and Insured" with your license number where people can see it, and a button to request your insurance certificate. Right now the site doesn't mention either.
  • For business visitors, change "Get a Free Estimate" to "Book a Site Walk."
  • Post each business job as a short story: before, after, how long it took, and what the owner had to do (nothing).
  • Ask every past customer for a Google review. Aim for 25 or more. The site only shows three.
  • The website says "Services" and Facebook says "Service." Pick one and use it everywhere, contracts too.
Up frontNothing. I build and run the lead finder.
My cut10% of the first job from any lead I send, paid when you get paid.
Repeat work5% on more jobs from that same customer for 12 months. After that, nothing. Same for builders I bring you.
No jobYou owe nothing.
Keeping trackEvery lead goes on a shared list with where it came from, so there's never a question about which jobs count.
Trial90 days, then we look at the numbers together and adjust.
In writingA one-page agreement we both sign before starting.

For comparison, lead websites charge anywhere from about 2.5% to 25% of the job. I find the lead; you do the selling, pricing and contract. Maryland requires a license to sell home improvement work on houses, so this deal is for business and builder jobs. Check with the Maryland Home Improvement Commission before we include any house jobs.

A typical month (my estimate, not a promise)

Good leads sentAbout 40
Real conversations10 to 15
Walk-throughs5 to 8
Jobs won2 to 4, around $4k to $8k each
New work$8k to $30k a month, growing as builders come back

First 90 days

Weeks 1 to 2Contract and online payments set up. Business page and insurance badge on the site. Ask for reviews. Gather photos of 3 business jobs.
Weeks 3 to 4I build the lead finder and the shared list. We pick a design program.
Weeks 5 to 8Leads start coming. You call and do walk-throughs. Join the chamber.
Weeks 9 to 12We look at what's working and do more of it. Sign the first builder.

Why start now: businesses plan their spring work in January and February. Start now and you're the one they already know when the money opens up.